Terms & Conditions

Wire ’N’ Spark – Terms and Conditions (SMS Communications)

These Terms and Conditions apply to all SMS messages sent and received as part of the communications service provided by Wire ’N’ Spark Electrical. By engaging with our business via SMS, you agree to the terms outlined below.

Messaging Consent

By providing your mobile number to Wire ’N’ Spark, you consent to receive SMS messages related to our services. This may include job confirmations, appointment reminders, service updates, and follow-up communication. Consent can be given via website forms, phone calls, emails, or in-person enquiries.

Message Types and Frequency

Messages from Wire ’N’ Spark may include, but are not limited to:

Booking confirmations and service reminders

Updates about scheduled work or delays

Health and safety notices

Occasional promotional offers or service announcements

Message frequency will depend on your level of engagement with our services.

Data Rates and Charges

Standard SMS and data rates may apply, depending on your mobile service provider. Wire ’N’ Spark is not responsible for any charges incurred by you for receiving our messages.

Opting Out

You may opt out of receiving non-essential SMS communications at any time by replying “STOP” to a message. Essential communications related to active jobs or urgent safety notices may still be sent as required.

Privacy

We take your privacy seriously. Personal information provided to Wire ’N’ Spark will be handled in accordance with our Privacy Policy, which outlines how we collect, use, store, and disclose your information.

Message Delivery

Wire ’N’ Spark does not guarantee message delivery in real-time. Delays or delivery failures may occur due to carrier issues, mobile coverage, or device limitations.

User Responsibilities

By using our SMS communication service, you agree to:

Provide accurate contact details

Keep your mobile number up to date

Use the service lawfully and respectfully

You must not use our contact channels to send abusive, unlawful, or inappropriate messages.

Legal Compliance

Our SMS services are operated in accordance with the Australian Privacy Act 1988, the Spam Act 2003, and other applicable laws.

Changes to Terms

Wire ’N’ Spark reserves the right to amend these Terms and Conditions at any time. Any changes will be published on our website and will take effect immediately upon posting.

Contact

For questions or concerns about these Terms and Conditions, please contact:

Wire ’N’ Spark Electrical
Email: [email protected]
Phone: 0401 322 315